![]() We follow industry-standard best practices to protect the security of cardholder data during processing and transmission. We don’t store or log any sensitive cardholder data provided by you or your form users. Our integrations with third party payment gateways are for processing only. If you provide a billing address, we will regard that as the location of the account holder. a credit card number and expiration date or a bank account number). If you make a payment to Jotform Inc., we require that you provide your billing details, including name, address, email address and financial information corresponding to your selected method of payment (e.g. When you register for an account with us so you can create and/or use forms, we collect your username, password and email address. ![]() INFORMATION WE COLLECT From Our Customers “Form Responders” refers to those who fill in and/or submit forms used by our Customers. “Customer”(s) refers specifically to those who use Jotform services. In this policy, “you” refers to those who use and/or interact with any or all of our products, services, and websites, and “we”, “us”, and “our” refer to Jotform. Unless otherwise noted, all services are provided by Jotform Inc., which is based in the United States. Jotform products, services and websites are collectively referred to as the “services” in this policy. Having that resource at your fingertips is a great productivity boost.This privacy policy explains how Jotform handles your personal information and data, and applies to all of the products, services and websites offered by Jotform Inc., Jotform Ltd, Jotform Pty Ltd and their affiliates (collectively, “Jotform”), except where otherwise noted. You know them by name, and they know you by name. Lost in a seemingly infinite loop of conditional logic on your form? Have a question about a specific API call? Looking for a sounding board or a sanity check on a specific form you’re building? Just reach out to your dedicated Jotform Enterprise support engineer. Many customers have upgraded for the dedicated Enterprise support engineers, who are there for phone and/or email consultations. More than a few customers essentially jumped at the opportunity to store their forms and data on an in-country server so that they could comply with data privacy rules in their region. The ability to choose your server location is actually a big (big!) deal in certain parts of the globe (looking at you, Australia, Canada, the U.K., and the EU). You can choose the location of your server and set up a custom domain so your forms are simply an extension of your website. The second most common reason existing single-plan users upgrade to Enterprise is the local data residency center each organization gets. With Jotform Enterprise, the admin can simply “reassign” that user seat to another employee, and life goes on, uninterrupted. ![]() This happens all too often: Jack leaves, and his forms and data leave with him. One customer, who moved from multiple Bronze, Silver, and Gold accounts to a consolidated Enterprise account, recently told me that his biggest fear was losing access to data because individuals hold the login credentials. ![]() With Enterprise, it’s easy to add new users!Ī key benefit of this central control is that Enterprise customers, rather than individual users, own their data.
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